BilendiUX (Tandemz at its origins) is the self-service recruiting platform for all your user research needs. Founded in 2019 by Marine, France and Nicolas, the company is determined to become the biggest and most accessible source of testers in the world.

The whole at Station F in 2022

3 founders, one expertise: UX

After several years in the UX field, France and Nicolas were sharpening their vision of an ever expanding sector that has yet to become mature. Tools and solutions were needed to support the growth of companies' user research needs.

That's when Marine, France et Nicolas started their entrepreneurial journey to harness their commercial, design and technical skills.

Marine, CEO
Marine
CEO

Customer success manager with more than 7 years of experience

France, CPO
France
CPO

UX designer, mentor and speaker, with more than 7 years of experience

Nicolas, CTO
Nicolas
CTO

Lead developer and experienced coach, with more than 9 years of experience

One observation : finding testers is beyond difficult

Through her experience as a UX designer, France realized recruiting testers is a shared struggle in the field: designers and product teams are convinced of the importance of putting user insights at the center of their work to create useful and impactful tools. However, they face time consuming tasks which impacts their ability to focus on their users.

This situation leads to compromises which reduce the relevance of user research within organizations:

  • testing with colleagues, friends or testers that are not related to their customer target
  • make do with less or no tests at all
  • work with traditionnal actors such as panels and agencies with long deadlines and high costs

One idea: a platform to manage testers

This is how the idea came of a solution to harness to power of automation and the targeting of social media to offer on)demand qualified testers with shorts deadlines and affordable prices to accomodate as many poeple in the field of user research as possible.

A tool which allows to manage the value chain of testers recruitment from start to finish:

  • targeting
  • screening
  • selection
  • meeting scheduling
  • incentive

A partnership between researchers and testers

BilendiUX's mission is to help companies align themselves to user needs. For that, we wish to create a synergistic service for both researchers and testers.

Researcher noting observations

Researchers

Researchers are constantly looking for solutions to make their interfaces more user-centric. They enjoy being able to delegate their research ops to BilendiUX while optimizing their user research ROI.

A person testing on mobile

Testers

Testers like giving their opinion and taking part in the creation and enhancement of interfaces.
They are also happy to make extra money while feeling useful.

BilendiUX in numbers

A reliable partner for UX research

Within 5 years of existance, BilendiUX has grown into a reliable partner for more than 200 companies recruiting their testers with us. We work with freelancers, agencies, SMEs, startups and big corporations who put their users at the heart of their work.

2019
Year of creation
200+
Clients
6
Team members
3000+
Studies conducted

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